Overview
This Privacy Policy explains how MalaMa (“we,” “us,” or “our”) handles personal information collected through our website, inquiry forms, and communications. We collect only what we need to respond to families, support enrollment inquiries, and improve our services.
Information
What we collect
Depending on how you interact with us, we may collect contact details (such as a parent/guardian name, email address, phone number), inquiry details you submit, and basic technical data (like IP address, browser type, and pages visited) to help keep our site secure and working properly.
How we use information
We use information to communicate with families, support enrollment inquiries, and maintain a safe, reliable website.
Respond to inquiries
To reply to messages, schedule tours, and provide information about programs, admissions, and tuition.
Support enrollment
To follow up on requests and coordinate next steps related to enrollment and onboarding.
Operate our website
To maintain site performance, troubleshoot issues, and protect against spam and abuse.
Improve our services
To understand what information families look for and improve our website content and communications.
Legal and safety
To comply with applicable laws, enforce our policies, and protect the rights and safety of our community.
We do not sell data
We do not sell personal information. If we share information with service providers, it is only to help us operate our website and communications.
Sharing
When we share information
We may share information with trusted service providers who help us run our website or communicate with families (for example, website hosting, email delivery, or spam protection).
We only share what’s necessary for the service, and we expect providers to protect it. We may also disclose information if required by law or to protect the safety of children, families, staff, and our community.
